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OUR STORY

Built around you
not the trend.

Twelve years ago, Sheena opened a small treatment room in Lubbock with a single belief: medical-grade aesthetics should never feel transactional. That belief still runs everything we do.

Provider performing a customized facial cleansing on a patient with white headband at The Spa by Sheena in Lubbock, TX
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DURATION

A Customized Facial at The Spa by Sheena lasts 60 minutes, with the aesthetician evaluating your skin on the day and tailoring every step of the protocol.

PROCEDURE TYPE

The Customized Facial at The Spa by Sheena is classified as a cosmetic procedure, performed electively for skin maintenance and targeted concerns rather than for a medical condition.

BODY AREA

The Customized Facial at The Spa by Sheena is performed on the face and covers cleansing, exfoliation, extractions, treatment masks, serum infusion, and a hydrating finish with SPF.

INDICATION

The Customized Facial at The Spa by Sheena addresses fluctuating skin states, hormonal acne patterns, and specific concerns that need different treatment from one session to the next.

THE PROTOCOL

What is a Customized Facial?

The Customized Facial is built around your specific skin needs at the time of your appointment. Your aesthetician evaluates your skin's current state, discusses any concerns, then tailors the protocol — cleanser type, exfoliation depth, mask choice, serums, finishing products — to match.

What to expect from a Customized Facial

Most facials run 30 to 90 minutes depending on type. You'll be in a relaxed setting. The aesthetician will discuss your skin, current routine, and any concerns. The facial itself is generally relaxing — some elements (extractions, certain masks) can feel briefly uncomfortable.

Mild redness is normal for 1 to 3 hours after, especially after extractions or stronger exfoliation. Some patients have brief breakouts ("purging") after a facial as deeper skin contents clear; this is normal and resolves within a few days.

Skip strong actives (retinol, AHA/BHA at home) for 24 to 48 hours. Use SPF. Drink water. Most patients schedule facials every 4 to 6 weeks for ongoing skin health.

Patient with white headband receiving a facial treatment at The Spa by Sheena, a medical day spa in Lubbock, TX
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Benefits of Botox

PERSONALIZED

Adapts to your skin's current state each visit—oily one month, dry the next, we customize.

BASELINE BUILD

Excellent starting point for new patients to establish a baseline relationship with our team.

FULL 60 MINUTES

Generous treatment time including consultation, exfoliation, extractions, mask, and serums.

ALL SKIN TYPES

Tailored for any skin condition—sensitive, oily, breakout-prone, or maturing.

MONTHLY MAINTENANCE

Best foundation for ongoing skin health every 4 to 6 weeks.

THE APPOINTMENT

Inside a Customized Facial appointment

The 60-minute appointment covers thorough cleansing, customized exfoliation (chemical or enzymatic depending on skin state), extractions if needed, treatment mask suited to your concern, serum infusion, hydrating finish, and SPF. Light therapy can be added depending on goals.

GOOD TO KNOW

How the Customized Facial compares to our other facials

The European Facial is a fixed protocol that works for most general maintenance. The Customized Facial adapts to your skin on the day — useful for fluctuating skin (hormonal patterns, stress, seasonal changes) or for patients with specific concerns that need different treatment from session to session.

PRICE RANGE

$195

PER SESSION

VIP members save 10% on every session

FAQ

Your questions,  answered

 We’ve answered some of the most common questions below to help make your experience simple, transparent, and stress-free.

A 60-minute facial tailored to your skin's current state. We begin with a skin assessment, then design the facial around your needs: chosen cleanser, exfoliation method (mechanical or chemical), targeted serums, custom mask, finishing products and SPF. Different from a one-size-fits-all facial—it adapts to what your skin needs that day.

What's a Customized Facial?

First-time patients (gives us baseline and lets us see how your skin responds), patients with changing concerns (hormonal shifts, seasonal skin changes), and patients who want personalized care over a standardized protocol. Excellent starting point for ongoing skincare relationship.

Who should choose the Customized Facial?

European Facial: classic protocol with consistent steps every visit—reliable maintenance. Customized Facial: adapts to your skin's current state with personalized product selection—what your skin needs today, which may differ from last month. Customized is more flexible; European is more predictable. Both have their place.

How is the Customized Facial different from the European Facial?

60 minutes. Includes consultation/assessment time, full treatment, and finishing care. Allow extra 15 minutes for first visit (we'll need to learn your skin).

How long is a Customized Facial?

$195. Members receive discounted pricing. Series and package discounts available.

What does a Customized Facial cost in Lubbock?

Every 4–6 weeks for ongoing maintenance. The aesthetician will recommend frequency based on your skin's needs—some patients benefit from more frequent visits during active correction phases.

How often should I get a Customized Facial?

No—that's the point. Your skin changes (season, hormones, stress, products you're using at home). Each customized facial adapts to your skin's current state. Some visits emphasize exfoliation, some emphasize hydration, some target congestion.

Will my Customized Facial be the same every time?

Customized Facials adapt particularly well to sensitive skin—we can choose gentler products, skip aggressive exfoliation, and tailor the entire protocol to what your skin can tolerate. Tell us about sensitivities at booking.

What if I have sensitive skin?

Yes—dermaplaning, LED light therapy, light peels, and other add-ons can extend the session. We'll discuss what makes sense for your goals during the assessment portion.

Can I add other treatments to a Customized Facial?

Book online or call (806) 701-5840. Most appointments available within a week. New patients welcome.

How do I book?

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WHEN YOU'RE READY

Come see what we're about.

A 30-minute consultation is the easiest way to find out if we're the right fit. No pressure, no obligation, no upselling.

SEND A MESSAGE

Questions about a treatment?

Ask about pricing, candidacy, or which treatment fits your goals — we reply within one business day. For faster answers, call or text (806) 701-5840.

How should we reach you?
How can we serve you?
Service of interest?
How did you hear about us?
Are you a current client of The Spa by Sheena?

VISIT & HOURS

Visit your Lubbock med spa.

8713 Milwaukee Ave #200 in South Lubbock — free parking out front. Book a 30-minute consultation. No pressure, no upselling.

CONTACT

HOURS

Monday

Tues - Fri

Saturday

Sunday

10 AM - 3 PM

9 AM – 6 PM

10 AM - 3 PM

Closed

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